Award Criteria by Category
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[lsvr_accordion_item title=”Business of the Year Award: 1 – 15 Employees” state=”open”]
Applicants in this category must demonstrate:
- Continuing business success through:
- growth (can be revenue/sales, profits, employees, products/services, customer base)
- employee satisfaction and retention
- Exceptional customer service by continuously striving to exceed customer expectations, and by delivering high standards of service with creativity and innovation.
- An on-going commitment to quality through employee motivation, quality processes, employee education and management involvement.
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[lsvr_accordion_item title=”Business of the Year Award: 16+ Employees” state=”closed”]
Applicants in this category must demonstrate:
- Continuing business success through:
-
- growth (can be revenue/sales, profits, employees, products/services, customer base)
- employee satisfaction and retention
- Exceptional customer service by continuously striving to exceed customer expectations, and by delivering high standards of service with creativity and innovation.
- An on-going commitment to quality through employee motivation, quality processes, employee education and management involvement.
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[lsvr_accordion_item title=”Not-for-Profit Organization of the Year” state=”closed”]
Applicants in this category must demonstrate:
- The organization’s commitment to its clients
- How the organization has contributed to the community
- How the organization supports employee growth and development and contributes to their well-being, satisfaction and motivation
- How the organization motivates, rewards and recognizes its volunteers
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[lsvr_accordion_item title=”Contribution to the Community Award” state=”closed”]
Applicants in this category must demonstrate:
- How the business has ‘given back’ to the community through corporate sponsorship (i.e. cash donations, contributions of services, goods or materials, in-kind).
- The types of events the business has supported over the past year (i.e. community activities, festivals, events, sporting events or teams, cultural events, social initiatives)
- How the business provides mentorship and leadership in encouraging and facilitating community pride and spirit amongst staff while both at work and away from the work environment.
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[lsvr_accordion_item title=”Green Business of the Year Award” state=”closed”]
Applicants in this category must demonstrate:
- A long-term commitment to environmental sustainability through leadership and the integration of environmentally responsible practices into culture of their business
- Key “green” projects that have been implemented in the business and how they have been tracked and measured
- How the company engages stakeholders and/or clients and/or the community in activities that support environmental sustainability.
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[lsvr_accordion_item title=”Entrepreneurial Spirit Award” state=”closed”]
Applicants in this category must demonstrate:
- Personal efforts to establish or expand the business
- An innovative product or a valuable new service, or one which has adapted and improved a current product or service to keep pace with the times and the needs of its clients
- A commitment to continuous improvement and growth
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[lsvr_accordion_item title=”New Business Award” state=”closed”]
Applicants in this category must demonstrate:
- Being in business for two years or less
- Significant growth and a plan for continued growth
- A commitment to providing a high quality product or service
- Excellent customer service
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[lsvr_accordion_item title=”Employer of the Year Award” state=”closed”]
Applicants in this category must demonstrate:
- A workplace culture reflecting the importance of work/life balance
- A commitment to providing a healthy and safe work environment
- A commitment to providing on-going training and/or professional development opportunities
- A positive workplace culture encouraging respect and engaged employees
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[lsvr_accordion_item title=”New Product or Service (Existing Business) Award” state=”closed”]
Applicants in this category must demonstrate:
- The development or introduction of a new product or service between January and December 2016
- The innovative nature of the new product or service
- The usefulness of the new product or service
- The actual or potential benefit of the new product or service
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[lsvr_accordion_item title=”Outstanding Customer Service Award” state=”closed”]
Applicants in this category must demonstrate:
- How their customer service strategy contributes to an exceptional customer experience with positive reviews or recognition
- How their customer service strategy encourages customer loyalty
- How their customer service strategy has resulted in a more motivated and engaged staff
- How their customer service strategy has improved operational excellence
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